Refund Policy

Privacy Policy – AINext Conference

Our Refund Policy details eligibility, timelines, and exclusions for refunds on AINext Conference registrations. It covers cancellations, no-shows, substitutions, and event changes, ensuring transparency. Non-refundable costs and process steps are explained clearly. For any queries or assistance regarding refunds, please contact our support at ai@nextbusinessmedia.com

What is AINext Conference's cancellation policy?
AINext Conference offers the following cancellation options:

โ€ข Cancellations made 60+ days before the event: Full refund minus 8% processing fee

To cancel your registration, please contact us at ai@nextbusinessmedia.com with your registration details and reason for cancellation.
What happens if I don't show up to AINext Conference?
AINext Conference has a strict no-show policy:

โ€ข No refunds are available for no-shows (attendees who register but fail to attend without prior cancellation)
โ€ข If you cannot attend, you must cancel your registration before the event day to be eligible for any refund according to our cancellation policy
โ€ข Unused tickets cannot be transferred to future AINext Conference events
โ€ข No-show registrations will not receive access to event materials, recordings, or digital resources

For emergencies or exceptional circumstances, please contact ai@nextbusinessmedia.com as soon as possible.
How does the refund process work at AINext Conference?
AINext Conference refund process:

โ€ข To request a refund, email ai@nextbusinessmedia.com with your registration confirmation number
โ€ข Include your full name, registration details, and reason for cancellation
โ€ข Refund requests are processed within 5-7 business days after approval
โ€ข Refunds are issued to the original payment method used for registration
โ€ข Processing fees (8% of ticket price) are non-refundable for all cancellations
โ€ข Credit card refunds may take 5-10 business days to appear on your statement
โ€ข Bank transfer refunds may take 10-15 business days to process

Refund amounts are determined by the cancellation timeline as outlined in our cancellation policy.
Can I substitute or transfer my AINext Conference ticket?
Yes, AINext Conference allows ticket substitutions under specific conditions:

โ€ข Ticket transfers must be requested at least 7 days before the event
โ€ข Contact info@ainextconference.com with both original and substitute attendee details
โ€ข Provide substitute's full name, email, company, job title, and dietary requirements
โ€ข A $25 administrative fee applies to all ticket transfers
โ€ข The original registrant remains responsible for payment obligations
โ€ข Transfers between different ticket types (e.g., Regular to VIP) require price adjustment
โ€ข Substitute attendees must meet any eligibility requirements for the specific ticket type
โ€ข Name changes due to marriage or legal reasons are processed free of charge with documentation
What expenses are not covered by AINext Conference refunds?
AINext Conference refunds do not cover the following expenses:

โ€ข Travel costs (flights, train tickets, car rentals, gas, parking fees)
โ€ข Accommodation expenses (hotels, Airbnb, extended stays)
โ€ข Meals and dining expenses outside the conference venue
โ€ข Personal expenses during your trip
โ€ข Lottery or raffle ticket purchases (all sales are final)
โ€ข Giveaway or contest entry fees
โ€ข Add-on services or upgrades purchased separately
โ€ข Third-party booking fees or travel insurance
โ€ข Opportunity costs or lost business revenue
โ€ข Any consequential or indirect damages

We recommend purchasing travel insurance to protect against unexpected expenses. AINext Conference is only responsible for refunding the registration fee according to our stated cancellation policy.